Investigation and Due Diligence FAQs

Start with the decision, subject and exposure. Company Check is an initial screen; a material counterparty, key person or lease may justify a deeper review. Zarur Legal Insights confirms scope before requesting documents.

A check validates identity and main signals to decide whether to advance or escalate. A due diligence connects structure, representation, track record, links, exposure, evidence, and mitigating factors in greater depth.

Yes. Services provide a comparable baseline, while jurisdictions, additional subjects, fee-based certificates and specialized modules are confirmed in writing before work begins.

When the scope is accepted and the file contains the essential data, authorizations and documents. Clarifications, offline sources and third-party procedures may modify the deadline.

The decision question, executive summary, results by dimension, evidence and cutoff date, inconsistencies, confidence level, limits, conditions and next steps. The exact structure depends on the product.

No. Zarur Legal Insights organizes and analyzes information. The client retains the decision, which must be human, proportionate and non-discriminatory, with specialist advice where appropriate.

Documents provided and relevant corporate, judicial, fiscal, regulatory, registry, operational, reputational or open sources. Coverage changes by jurisdiction, access and date.

No. Identity, character, matter, state, date and context are validated. A coincidence or secondary publication is not presented as a conclusive fact.

No. It means that no signals were located within the revised coverage and date. The report makes this limitation visible.

No. There must be a legitimate purpose linked to a commercial, property, labor or transactional relationship and the scope must be proportional. Applications are rejected due to curiosity, personal surveillance, harassment or discrimination.

Not for normal email attachments. When necessary, the owner or representative receives a private link, accepts the applicable notice and directly uploads their files.

Yes. The owner can write to contacto@zarurls.com for access, rectification, cancellation or opposition, revocation or limitation, proving identity or representation in accordance with the privacy notice.

It includes the coordination of a file, separate receipt of information from the tenant and the guarantor, documentary review, relevant consultations in available sources, analysis of the property offered as collateral and publication of an integrated report in the client's private account. The initial total is $5,684 MXN and it is not a subscription. The necessary registration fees or certifications are quoted separately before requesting them.

The client who evaluates the operation contracts and pays. Then identify the tenant and the guarantor by name and email. Each participant receives a private link to directly provide their data, consent and files; the client does not need to collect or maintain copies.

It is a single initial payment of $5,684 MXN for one file. Zarur Legal Insights does not activate memberships, renewals or automatic recurring charges with this contract. Appropriate registration fees or certifications are authorized and charged separately.

Card capture occurs at Wix checkout with Stripe as the connected provider. Zarur Legal Insights does not receive or store the full card number, security code or credentials. Before paying you can open the security, privacy, terms and contact links within the checkout itself.

Yes. The service is provided by Zarur Legal Services S.A.S., Mexican tax ID ZLS260729LL1. For invoicing or questions, write to contacto@zarurls.com with your tax details and order number.

You can request cancellation in writing to contacto@zarurls.com. If the investigation has not yet begun, the amount received is returned. Once the work has started, reimbursement for the unexecuted portion is determined; If the report has already been completed and published, there is no refund unless non-compliance attributable to Zarur Legal Insights or a right provided for by law.

No. After payment you only share the basic data of the operation and the parties' emails. Zarur Legal Insights generates private links so that each participant can directly deliver their information, consent and files.

Name, email, telephone number, current address, activity or occupation, seniority, approximate monthly income and how to prove it. Attach valid official identification on both sides, proof of recent address, three proofs of activity or income and, where applicable, a rental reference.

Identity and contact information, address, relationship with the tenant and explanation of how it will support the obligations. Attach official identification, proof of address and documentation of the property offered as guarantee.

Complete address, name of the owner, complete deed or title, registration data or real folio and, if they exist, property, water, recent registration certificate and data on co-owners. The availability of records and consultations changes depending on the federal entity.

PDF, JPG, PNG or WebP, with a maximum of 10 MB per file, 12 files per participant and 60 MB per submission. The files must be legible, complete and correspond to the person who provided them or have authorization to deliver them.

The file is opened after validating the payment. The investigation begins when the tenant and the guarantor have completed their forms, consents and essential documents, and Zarur Legal Insights confirms that the file is sufficient to begin.

The deadline depends on the completeness of the file, the quality of the documents and the availability of relevant sources. Zarur Legal Insights confirms the scope and estimated date once the file has been validated; No deadline is promised before knowing those conditions.

The file is marked as pending and correction is requested from the corresponding party. Delivery time does not begin while essential elements are missing. Zarur Legal Insights may continue with a limited scope only if the client agrees and the report expressly identifies the absence.

Reviews identity and documentary consistency, accredited economic capacity, authorized references, relevant public records and the documentation and available registry status of the property. Each consultation is limited to the purpose of evaluating a leasing transaction.

No. The law reserves credit bureau enquiries to entities registered as Users — typically whoever grants the credit — and Zarur Legal Insights is not one. There are two legitimate routes: the person or company under review requests their own credit report, which they are entitled to, and provides it to the file; or the client who will grant the credit runs the enquiry under their own credentials and shares the result so we can integrate it into the analysis. In both cases the report is read inside the file and is not retained beyond its purpose. Legal and documentary investigation does not replace a credit history.

There is no access to reserved, filtered or illegal databases. Criminal information has special restrictions and Zarur Legal Insights does not replace official records issued by authorities under their own requirements.

No. A lawsuit contains claims and does not by itself amount to a judgment, liability or proven breach. If a relevant record appears, its type, status, and available context are described without turning a match into an automatic conclusion.

Location, dates, activity and other legitimate identifiers are compared. If the source does not allow confirmation of the identity, the finding is reported as a possible match or excluded; never as a definitively attributed fact.

It only means that no findings were located in the sources, jurisdictions and date reviewed. It does not guarantee that other information does not exist, that all sources are current, or that future conduct is free of risk.

No. The deed certifies an act or antecedent, but the registration situation may have changed. To know it with greater certainty, a recent certificate issued by the competent registry may be required, the availability and cost of which vary by entity.

No. The report organizes facts, inconsistencies, sources, confirmation levels and limitations. The client retains the final decision, which must consider the full context and cannot be based on discriminatory grounds or information unrelated to the stated purpose.

No. No investigation can guarantee future conduct, continued solvency, contractual compliance, recoverability or judicial outcome. The value of the report is to improve the information available before deciding.

The customer logs into their private account and checks the published version. The report separates tenant, guarantor and property offered as collateral, and identifies findings, sources, cutoff date, limits and points that should be clarified.

So that each participant can provide their own information without sharing documents with the other parties. The links are personal, they expire and become unusable after valid submission in accordance with the file configuration.

Each participant confirms the authenticity and authority to provide the files, declares that they have read the privacy notice and grants express consent for the processing of financial and property-related data necessary for the investigation.

The portal validates type and size, encrypts files before storing them, restricts access by role, and protects private paths by session. No system can promise zero risk, so minimization, limited conservation, and response procedures also apply.

The client linked to the file and the authorized personnel who need to intervene to provide, review or manage the service. Access to the account is individual and should not be shared.

Yes. The owner may request access, rectification, cancellation or opposition in accordance with the privacy notice. You must write to contacto@zarurls.com and include the necessary elements to prove identity and locate the information.

No. The documents and data in the file are processed to manage the request, verify information, prepare and deliver the report, respond to clarifications and fulfill obligations. They are not sold or used for advertising other than the reported purposes.